Privacy policy

Privacy Policy


Effective Date: 06.09.2024


cea.znaniye.com ("we," "our," "us," or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform. By using our services, you consent to the practices described in this policy.

If you do not agree to the collection and use of your information as described in this Privacy Policy, please refrain from using the Platform.


1. Information We Collect


1.1 Personal Information

When you register or use the Platform, we may collect the following types of personal information:

  • Identification Information: Full name, email address, contact details, and account username.
  • Educational Information: Information related to your academic or professional background, such as student grades, progress reports, or certifications.
  • Payment Information: If you purchase any of our paid services, we may collect billing information, such as your credit card details, billing address, and transaction history.
  • Login Credentials: Information needed to create and access your account, such as your password.


1.2 Non-Personal Information

We may also collect non-personal information about your interaction with the Platform, including:

  • Usage Data: Information about how you use the Platform, such as pages viewed, time spent on the site, and your IP address.
  • Device Information: Technical information such as your browser type, device type, operating system, and internet service provider


1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your activity on the Platform. These technologies help us:

  • Recognize you during future visits.
  • Provide personalized content.
  • Analyse Platform performance. You can choose to block cookies through your browser settings, but doing so may limit your ability to use certain features on the Platform.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • Account Creation and Management: To register you on the Platform, verify your identity, and manage your account.
  • Service Delivery: To provide you with educational resources, personalized content, and customer support.
  • Payment Processing: To process payments for subscriptions and paid services, and to manage billing.
  • Communication: To send you administrative communications, updates, and information regarding your account or usage of the Platform.
  • Personalization: To tailor the content and resources you see based on your preferences and usage patterns.
  • Platform Improvement: To analyse trends, monitor the performance of our services, and improve the Platform’s functionality.
  • Legal Compliance: To fulfil our legal obligations, enforce our Terms and Conditions, and protect the security and integrity of the Platform.


3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share personal information with third-party service providers who assist us in operating the Platform (e.g., payment processors, hosting providers).
  • For Legal Reasons: We may disclose your information if required to comply with legal obligations, respond to lawful requests by public authorities, or protect our rights and interests.
  • With Your Consent: We may share your personal information with third parties when you have provided consent to do so.
  • Business Transfers: If the Platform undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.


5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.


6. Your Privacy Rights


6.1 Access and Update Your Information

You have the right to access, update, or correct the personal information we hold about you. You can do this through your account settings or by contacting us directly.


6.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format. You may also request that we transfer this information to another service provider where technically feasible.


6.3 Deletion of Personal Information

You may request the deletion of your personal information, and we will comply with your request unless we are required by law to retain certain data.


6.4 Objection to Processing

You have the right to object to our processing of your personal information for marketing or other purposes.


7. Children’s Privacy

The Platform is not intended for use by children without parental supervision under the age of 12, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 12 has provided us with personal information without parental consent, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us.


8. Third-Party Links

The Platform may contain links to third-party websites. This Privacy Policy does not apply to such third-party websites, and we are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.


9. International Transfers

If you are accessing the Platform from outside of the United Kingdom, please be aware that your personal information may be transferred to, stored, and processed in a country other than your own. By using the Platform, you consent to such cross-border data transfers, which will be handled in accordance with this Privacy Policy.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on the Platform and updating the “Effective Date” at the top of this page. We encourage you to review this policy periodically.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at: info@znaniye.com